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The Creative Operations Podcast with Daniel Jester

The Creative Operations Podcast with our resident host Daniel Jester takes a broad look at subjects related to creative operations in retail and e-commerce - focusing on photo studios, the people and the tech, specific creative production functions and roles, and how they collaborate with other e-commerce functions to achieve their respective organizational goals.

Latest Episodes

Episode 73 - August 9, 2022
Lauren Stefaniak of Victoria’s Secret joins Daniel for another round and this time we're talking mentorship. During our first episode with Lauren we talked about how to make a ...
Episode 72 - August 2, 2022
If you're like many people, having grown up in commercial photo studios, you may not have spent a lot of time interrogating the history of your grip equipment. But for Martin ...
Episode 71 - July 26, 2022
It’s not an uncommon idea that the tenure of a creative team member in an e-commerce studio tends to be short. 2-3 years typically. It’s easy to understand how this idea persists ...
Episode 70 - July 19, 2022
If your studio has never managed a post production vendor before, the task can seem daunting. But with a little preparation and an understanding of your own studio KPIs, you can ...
Episode 69 - July 12, 2022
Patrik Bluhme of Profoto joins Daniel for episode 69. About a year ago, Profoto went public with an IPO and as part of that process, explained what their plan for future growth ...
Episode 68 - July 5, 2022
There is an art form to asking your company for money or resources, and while business lingo changes and evolves all the time, right now that art form is called making a business ...
Episode 67 - June 28, 2022
DEI has been a topic on this podcast before, we’ve recorded 3 episodes on the topic with Jessica Lopez in episode 52, with Karen Williams in Episode 47, and way back in episode 8 ...
Episode 66 - June 21, 2022
Rhea Pappas joins Daniel to talk about the benefits and pitfalls of remote retouching. We learned some valuable lessons during COVID about how to operate remote production teams ...
Episode 65 - June 14, 2022
We talk a lot on this podcast about the current state of e-commerce product photography. In particular, the studio process, where we control everything. All or most variables are ...
Episode 64 - June 7, 2022
This is episode 64 of the e-commerce content creation podcast and Daniel is unpacking his terrible fear of changing technology with Conrad Sanderson. If there’s anyone who ...
Episode 63 - May 31, 2022
In this episode Daniel is joined by Larry Gerrard, studio leader at Gymshark. If you have a pulse and are active at all on Social Media, we're certain that you’ve heard of ...
Episode 62 - May 24, 2022
Joining Daniel for this episode is Ashley Snarski of Medline. At Medline, Ashley manages the post production teams but with a bit of a twist, as part of the e-comm content team, ...
Episode 61 - May 17, 2022
On May 4th 2022 The E-commerce Content Creation Podcast was recorded in front of a LIVE audience at Photo Studio Operations 2022 in New York City hosted by Henry Stewart Events. ...
Episode 60 - May 10, 2022
Sean Arbabi joins Daniel on the podcast to talk about the relationships and disconnects that can happen between the studio and adjacent stakeholders. Sometimes you need a "zoomed ...
Episode 59 - May 3, 2022
Project Management as a discipline isn’t exactly second nature to many studio teams around the world, but employing a bit of project management thinking can help inform studio ...
Episode 58 - April 26, 2022
This episode features an event preview with Stacey Tyrell discussing her session at the Henry Stewart Photo Studio Operations 2022. Daniel runs down some select highlights in the ...
Episode 57 - April 19, 2022
Last week our episode featured some high level discussion about automation in the studio with Marc Berenson. This week Marc is back and he brought friends! In a first for this ...
Episode 56 - April 12, 2022
We’ve talked a lot on this podcast about agility, scalability and automation. It can sometimes sound like a huge undertaking to pivot a large in-house studio towards automated ...
Episode 55 - April 5, 2022
Over the last year, we've learned a lot by doing this podcast. Discussing topics covering creation production, through all stages of the process and with key stakeholders, we've ...
Episode 54 - March 29, 2022
How much photoshop is too much? At one point does image retouching become dishonest or unethical? These questions in similar form have been around, since even well before digital ...
Episode 53 - March 22, 2022
Christopher Kern is Program Lead and Assistant Professor of Photography at CBU in Riverside, CA. Chris joins Daniel to discuss the program, the students, the studio he's built out ...
Episode 52 - March 15, 2022
Art Director Jessica Lopez joins Daniel to go deep on inclusive casting for e-commerce. The discussion ranges from the current state of inclusiveness in e-commerce media, to the ...
Episode 51 - March 8, 2022
In this episode Daniel recaps the FLOW Event at Hudson Loft in Los Angeles. Creative Force sister company Pixelz hosted the event and organized an excellent slate of speakers. ...
Episode 50 - March 1, 2022
Mark Stock of The Very Group returns for a discussion on the future of relatable content in a post-covid world. Customers that were previously hesitant to shop online have become ...
Episode 49 - February 22, 2022
User generated content probably isn't going away, certainly not after it became a critical part of a content strategy for many retailers in the pandemic era. But the current state ...
Episode 48 - February 15, 2022
Positivity is a powerful tool. Keeping a positive attitude can make or break just about any situation we might find ourselves in. This is equally as true in a photo studio as ...
Episode 47 - February 8, 2022
Diversity, Equity, and Inclusion in e-commerce has been a topic that we’ve wanted to explore on this podcast since almost day one. During and following the George Floyd protests ...
Episode 46 - February 1, 2022
It might seem kind of unusual to have an episode about Customer Success for our podcast, after all this is a podcast about creative production, not sales or SaaS or some of the ...
Episode 45 - January 25, 2022
Imagine a world where a creative director walks over to a workstations and says “We need a family, two parents and two kids, sitting down playing a game together.” The person at ...
Episode 44 - January 18, 2022
Kevin Mason of studio workflow is back for another round to discuss Process Improvement. We start at the beginning, how do we get the perspective we need to evaluate the process, ...
Episode 43 - January 11, 2022
Think back to 2015 and you may remember, The Dress. A viral phenomenon that taught us a lot about how we as humans perceive color. As a photographer during that time, it sort of ...
Episode 42 - January 4, 2022
Rob Regovich of Malouf Companies joins Daniel to take on the topic of planning for your studio in the face of disruption. We touch on the core challenges of planning for any ...
Episode 41 - December 28, 2021
Tejs Rasmussen, Chief Product Officer of Creative Force sits down to talk about the growth of the platform in the last year, and what 2022 may hold for the product and for the ...
Episode 40 - December 21, 2021
Feedback is a gift. It can be scary, it can be hard, but when given in good faith it helps us learn, grow, and can make us feel good about the work that we’ve done. For this ...
Episode 39 - December 14, 2021
Phillip Kirst, founder of Spice Media, joins Daniel to talk about efficiency. Everything from starting small to measuring and evaluating, to fostering process improvement from ...
Episode 38 - December 7, 2021
Creative Force senior product specialist James Lewis joins Daniel in this clip show style look back at a few topics from the past year on the podcast. We listen to and discuss ...
Episode 37 - November 30, 2021
Joining Daniel for this episode is JR Curley, VP of Brand Marketing at Fab Fit Fun. We talk about what Social Media really means to e-commerce in the new era of selling online, ...
Episode 36 - November 23, 2021
Over the last 35+ episodes of this podcast, we’ve had a handful of book recommendations come up over the course of an episode. As we approach the holiday shopping season and begin ...
Episode 35 - November 16, 2021
Mark Stocker is Senior Creative Manager for The Very Group, a collection of high volume retail brands based in Liverpool England. Mark was a speaker at the Henry Stewart Photo ...
Episode 34 - November 9, 2021
Kevin Mason has been in photography for a long time working for organizations like Amazon, TopShop TopMan, and most recently consulting in creative production with his company ...
Episode 33 - November 2, 2021
Rick Allen of Hogarth Australia joins the show to talk about the current biggest segment of computational assets in use today, the 360 spin, and we explore some other things the ...
Episode 32 - October 26, 2021
This upcoming weekend is Halloween here in the United States, and while some of our listeners won’t celebrate by going door to door with their kids asking for candy, we thought ...
Episode 31 - October 19, 2021
Doug Wallstrom of Vera Bradley joins Daniel in this episode to share some stories that highlight the unique ability of the in-house editorial team to overcome the unexpected and ...
Episode 30 - October 12, 2021
In this episode Daniel discusses some take-aways and ideas following the Henry Stewart Photo Studio Ops Forum event that took place on October 5, 2021.
Episode 29 - October 5, 2021
Danny Rickard of Cella pulls from his experience in video production to discuss video strategy with Chief Moneybags of Brand X. In past episode of this podcast we've discussed ...
Episode 28 - September 28, 2021
In this "Deep Cuts" episode of the E-commerce Content Creation Podcast, we're rounding up all of the past guests of this show who will be speaking at the upcoming Henry Stewart ...
Episode 27 - September 21, 2021
This week Daniel is joined by Todd Schweikert, VP of Studio Production for Rue Gilt Groupe to discuss metrics and how to use them to support your team in day to day operations. ...
Episode 26 - September 14, 2021
David Iscove, Creative Technology Practice Lead at Cella, joins Daniel to take a high level look at how editorial content production fits into the marketing landscape. From our ...
Episode 25 - September 7, 2021
Return guest Clair Carter-Ginn joins Daniel to have an open ended conversation about content strategy in 2021 and beyond. In a post-pandemic world, after many organizations were ...
Episode 24 - August 31, 2021
In this episode Daniel talks with Scott Willson of Patagonia about the unique difference of an e-comm studio when compared to an Editorial production. In an e-comm studio, it's ...
Episode 23 - August 23, 2021
I, Daniel Jester, in my position as Chief Moneybags of Brand X, have retained Shanna Ferris and Benjamin Grimes to consult with me and my company in order to build video ...
Episode 22 - August 17, 2021
In this episode of the show, Heather Johnson of Rent the Runway breaks down her approach to elevating the creative for Rent the Runway. They wanted to help their customers ...
Episode 21 - August 10, 2021
Adam Parkers returns to talk about reporting for your production studio. Adam is the author of KPIs, Reporting, and Dashboards for E-commerce Photo Studios found at ...
Episode 20 - August 3, 2021
In part two of Daniel's conversation with Lindsey, we shift topics to sustainability in the studio. What is Trove doing day to day in the studio to support the overall company ...
Episode 19 - July 27, 2021
For part one of this conversation with Lindsey di Ruscio of Trove, we talk about Trove's mission of keeping goods out of landfills and how that impacts creative production in for ...
Episode 18 - July 22, 2021
In this bonus episode, we have part two of Daniel's conversation with Thomas Kragelund and Tejs Rasmussen. In part two we get deeper into Creative Force, and what Thomas and Tejs ...
Episode 18 - July 20, 2021
In this episode Daniel is joined by Thomas Kragelund and Tejs Rasmussen to talk about the background and history of Creative Force. Before founding Creative Force, Thomas and Tejs ...
Episode 17 - July 13, 2021
Joining Daniel for this episode is Tracie Smith of Zumiez to discuss ways to build cross-functional relationships between the studio and other departments. As content creation ...
Episode 16 - July 6, 2021
Rob DiCaterino joins Daniel to discuss the challenges of post-production at scale and how to demystify the process for key stakeholders in your organization.
Episode 15 - June 29, 2021
Curren Calhoun joins Daniel for this episode of The E-commerce Content Creation Podcast and we discuss his approach to identifying, implementing and supporting new and existing ...
Episode 14 - June 22, 2021
Joining Daniel for this episode is Shanna Ferris, video production specialist and new member of the Creative Force team. We touch on some best practices for developing video ...
Episode 13 - June 15, 2021
Ali McLeod of Saks Fifth Avenue joins Daniel to talk about trust, transparency, and professional fluency and their roles in your relationship with your creative teams. We discuss ...
Episode 12 - June 8, 2021
Colleen Devanie of REI joins Daniel to talk about agility and adaptability when complex processes are made even more difficult by business interruptions. We learn how to essential ...
Episode 11 - June 1, 2021
Lindsay More Nisbett of The Line Studios joins Daniel on this week's episode to discuss how to plan for and successfully deliver versatile content that can serve many needs across ...
Episode 10 - May 25, 2021
Carrie Crow of Hello Fresh joins Daniel to talk about some things she learned when Hello Fresh was acquiring brands and rapidly expanding, along with their content needs. We ...
Episode 9 - May 18, 2021
Joining Daniel on the show this week is Terence Mahone of Farfetch. When Terence took on his role at Farfetch, the directive was simple: Go out and create a culture of continuous ...
Episode 8 - May 11, 2021
This week Clair Carter-Ginn of Forecast Agency joins Daniel to discuss the post-pandemic era of e-commerce content, what that means for casting, and the efforts to expand ...
Episode 7 - May 4, 2021
Joining Daniel this week on The E-commerce Content Creation Podcast, Dallas based producer and founder of The Producers Agent, Kaylah Key. We discuss effective and sincere ...
Episode 6 - April 27, 2021
Jen Bakija joins Daniel to discuss how to advocate for your creative team in a challenging environment. Jen has built warehouse based studios from the ground up, and staffed them ...
Episode 5 - April 20, 2021
Jason Hamilton of Bed Bath and Beyond joins Daniel to discuss what the future of e-commerce content could look like. We discuss the early days of product rendering, its evolution, ...
Episode 4 - April 13, 2021
Tony Baker, Director of Product Imaging at Stitch Fix joins Daniel in this episode of The Ecommerce Content Creation Podcast. We discuss his short tenure with Stitch Fix before ...
Episode 3 - April 8, 2021
Daniel is joined by veteran art director turned relationship advisor Linda Wallace to discuss managing relationships between creatives, particularly when faced with rapidly ...
Episode 2 - April 7, 2021
Brian Guidry of Pixelz talks with Daniel and shares some tips about how to think about and set up lasting relationships with outsource vendors and why you should care about how ...
Episode 1 - April 2, 2021
Adam Parker joins host Daniel Jester to talk about creating effective KPIs for your commercial production studio. We get into do and don'ts, deriving actionable goals from vague ...

About the Podcast

Daniel Jester
Chief evangelist at Creative Force

Daniel Jester is an experienced creative production professional who has managed production teams, built and launched new studios, and produced large-scale projects. He's currently the Chief Evangelist at Creative Force but has a breadth of experience in a variety of studio environments - working in-house at brands like Amazon, Nordstrom, and Farfetch as well as commercial studios like CONVYR. Creative-minded, while able to effectively plan for and manage a complex project, he bridges the gap between spreadsheets and creative talent.